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If you are not entirely satisfied with your purchase, we’re here to help.

Prescription-Only-Medicines

If you have been provided with the wrong prescription-only-medicines or upon receipt of delivery, the packaging is damaged or could have been tampered with, please let us know immediately and do not use the medication. We shall advise you in regards to the appropriate disposal and re-ordering. If you have paid for your POMs, you will be refunded any amounts due if the prescription-only-medicines are wrong, damaged or faulty. You are not otherwise entitled to cancel an order for a prescription-only-medicine and receive a refund if you simply change your mind.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, please contact us.