Contact

Need urgent help? SwiftDoctor is not an emergency service. If you or someone else has a life-threatening problem such as chest pain, difficulty breathing, a severe allergic reaction or a seizure, call 999 now. If you need medical advice quickly and it is not an emergency, call 111 or use 111.nhs.uk.

How to reach us

Email
support@swift-doctor.com
We reply within 1 working day.
Phone
01924 654100
Monday to Friday, 9am to 5pm. Outside these hours, leave a message and we will call you back on the next working day.
WhatsApp
Message us on 01924 654100
We reply in less than 24 hours.
Enquiry form
Use the form below and we will reply within 1 working day.
Post
SwiftDoctor Ltd, Unit 20, Appleton Court, Wakefield, WF2 7AR

We do not offer an out-of-hours clinical service. If you need medical help when we are closed, call 111.

Have an enquiry?

Fill in the form and we will reply within 1 working day. Please do not use this form for urgent medical problems.

Worried about a side effect?

If you think a medicine we have supplied has caused a side effect:

  • If it is serious or you feel very unwell, call 999 or 111 first.
  • Then tell us at support@swift-doctor.com or on 01924 654100, so that a prescriber can review your treatment. Please include the medicine name and dose, when you took it and what happened.
  • You can also report any suspected side effect directly to the MHRA through the Yellow Card scheme. Reports from patients help make medicines safer for everyone.

Complaints

If something has gone wrong, we want to put it right. Our complaints procedure explains how to raise a complaint, who will respond and how long it will take.

Our address

Unit 20, Appleton Court, Wakefield, WF2 7AR

  • Registered pharmacy – where your medicines are dispensed. GPhC premises registration 9012809.
  • Prescribing location – where our prescribers review consultations. CQC provider 1-20400035914.
  • Registered office of SwiftDoctor Ltd, company number 16019383.
  • Postal address for letters and returns. Please contact us before returning any medicine.

Find out more about who we are and how we are regulated on our company and regulatory information page.